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WARNING: License monitor: failed to authorize start up for 0 attempts. Next attempt in 1 hours.
There are a few possible causes of this:
Incorrect Java Version
This is often caused by running your Live Forms Form Server under an older version of Java/JDK. Please follow the steps in the JDK Prerequisite page. Then restart your Live Forms Server.
Incorrect License Key
This may also be caused by an incorrect string content in the license key. To check the license, login via superuser and then click "Server Configuration". You can also check the users schema resource table in your database. This table has an entry with the license information.
Java unable to validate certificate
Sometimes Java is not able to validate frevvo license server certificate. This may happen if you started using another application which forces the use of their own root certificate. To correct this, add the frevvo certificate to your server's Java cacerts, which means we tell Java to 'trust this cert; no need to validate'. However, you will have to do this again when you update the java install and or we update our certificate. Here are the steps:
- Download the app.frevvo.com https certificate using your browser and save it as .cer file.
- Download portecle (http://portecle.sourceforge.net/)
- Start portecle.jar
- Open the keystore file from the java version frevvo uses (example: c:\program files\java\jdk1.8.0_66\jre\lib\security\cacerts)
- Choose tools > import trusted certificate, select the cer file downloaded before, hit the ok, ok, yes, enter an alias + hit ok, ok
- Choose file > save keystore
- Close portecle
- Restart frevvo
"Unable to contact license server"
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