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Step 4: Attach a snapshot of the form as a PDF, PNG, JPEG or TIFF. In-house customers must install the Tiff generator in order to see the Tiff option. You can find information about PDF Styling and support for international characters in submission PDFs here.
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Whitelisting Emails from frevvo
Why are emails from frevvo marked as spam?
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- Whitelist the frevvo IP that emails are sent from: 50.31.42.138
If you have an existing SPF record, you will want to add the following string to it to allow frevvo to send email on the behalf of your domain:
Code Block include:app.frevvo.com
If you don’t have an existing SPF record, use this string to authorize frevvo as a sender on the behalf of your domain while not interfering with existing email services:
Code Block "v=spf1 include:app.frevvo.com ~all"
Occasionally, if emails are sent before you have whitelisted frevvo and they bounce, frevvo's email provider may stop sending to specific bounced addresses. If you suspect this is the case, and have already followed the steps to whitelist frevvo emails, please log a support case.
Enhanced Security for Forged Spam (DMARC)
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