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You must install the supported version of OpenJDK Java Development Kit (JDK) before installing . The Insight Server requires the JAVA_HOME environment variable to be set to the installation directory for the Java package that you install.

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This page refers specifically to a JDK installation on a Windows system. If you are installing on Unix you will need to adjust some of the specifics accordingly.

Follow the steps below:

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  1. Download the supported version of Java JDK. There are several vendors who source the supported JDK version as OpenJDK. Here are two suggested resources: 
    1. Oracle OpenJDK
    2. Adopt OpenJDK
      For more information about selecting an OpenJDK vendor click here. 
  2. Download the supported JDK version.
  3. When the download has finished, run the Java installer. At one point, you will be asked to choose a directory to install to. Make note of this directory for use later.
  4. Check that the JAVA_HOME environment variable has been set correctly.
    1. Open the 'Start' menu, choose 'Run', type cmd in the 'Run' dialog box and click the 'OK' button.
    2. In the command prompt window, type echo %JAVA_HOME% and then press Enter.
    3. View the result:
    4. If a directory path is displayed that looks similar to one of the following examples, with the letters 'jdk' immediately preceding a series of version numbers, and this path matches the location where you installed the JDK in step 3, then your JDK has been successfully installed and your JAVA_HOME environment variable has been set correctly. ''Examples of typical JAVA_HOME environment variable values'':

                        • C:\Program Files\Java\jdk11.0.2
                        • C:\Progra~1\Java\jdk11.0.2_9
                        • C:\Java\jdk11.0.2_9
                        • C:\jdk11.0.2

    5. If nothing is displayed or you do not see 'jdk' immediately followed by a series of version numbers (like one of the examples above), then you need to set the JAVA_HOME environment variable. Please follow these instructions to set your JAVA_HOME environment to the directory where you have just installed the JDK. By default, this directory is under C:\Program Files(x86)\Java for a 32 bit Windows System. You will find it under c:\Program Files on a 64 bit Windows system

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Return to Quick Start Installation Guide for Live Forms in house if you are evaluating or to Database Setup if you are configuring an external database in your in-house environment.