A tenant admin uses the Manage Users page to add new users, delete users, edit the properties of existing users and download/upload a csv file containing user data. Click the Manage Users link to display the user list. To the right of each user name are icons described below.
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You will see this message with the number of roles and users that were created: "Users Loaded successfully. 3 Added, 1 Updated, 0 Deleted, 4 Roles Added." Uploading an empty users file displays the message "Users file is empty".
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CSV Upload Considerations
The manual CSV upload has some considerations you should be aware of, especially if you need to upload a large number of users/roles.
- The CSV upload can handle up to 1,000 rows in a given upload action. If you need to upload a large number of users, we recommend breaking them up into multiple CSVs of 1,000 users or fewer.
- Return to the Manage Users page and click
Upload Users again after each successful upload operation.
- Return to the Manage Users page and click
- The "Reports To" column can only contain existing users. You should upload all of your users first, then re-upload the CSV(s) with the Reports To column filled.
- If you have a large number of users, the Manage Users page may display a user count of -1. This is a known issue we plan to resolve in a future release.
Troubleshooting
Current Tenant Validation Error
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