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- Login to your tenant as the tenant admin
- Click the Home link in the upper right corner of the page (to the left of the LOGOUT link)
- Click the Tasks tab
- Click the search icon
- Select the form you're searching for from the Form/Workflow dropdown
- Select Pending from the Submission Status dropdown
- Click Submit
- View the results and click the modify icon
- Select a person you want to reassign this task to from the Assign to a different user dropdown OR select the Reset to Step
- Enter a reason
- Submit the modify form
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Now to abort the form/workflow. See the results returned by the search form:
- Click on the abort this task icon on the Task List or view the retrieve results and click the modify icon
- Check yes "Abort this task?"
- Enter a reason
- Submit the modify form
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Now to abort the form/workflow. See the results returned by the search form:
- Click on the abort abort this task icon on the Task List or view the retrieve results and click the modify icon
- Check yes "Abort this task?"
- Enter a reason
- Submit the modify form
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The only user that has the permission to actually delete completed tasks -- those in the Submitted state -- is the form/workflow's designer. See viewing and managing submissions.
Why did a task disappear from my Task List?
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- Manually reassigned/aborted by the tenant/workflow administrator
- The task was assigned to a role and another user with that role clicked on the task to perform it.
- can monitor workflow tasks that must be started or completed within a certain time limit. When the specified time limit is reached, the task may be reassigned to another user.
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