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You must install the supported version of OpenJDK Java Development Kit (JDK) before installing . The Insight Server requires the JAVA_HOME environment variable to be set to the installation directory for the Java package that you install.

Info

This page refers specifically to a JDK installation on a Windows system. If you are installing on Unix you will need to adjust some of the specifics accordingly.

Follow the steps below:

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  1. Download the supported version of Java JDK. There are several vendors who source the supported JDK version as OpenJDK. Here are two suggested resources: 
    1. Oracle OpenJDK
    2. Adopt OpenJDK
      For more information about selecting an OpenJDK vendor click here. 
  2. When the download has finished, extract the zip file into a folder, e.g. C:\Program Files\Java\ and it will create a jdk-11 folder (where the bin folder is a direct sub-folder). You may need Administrator privileges to extract the zip file to this location.

  3. Select Control Panel and then System.

  4. Set a PATH:

    1. Click Advanced and then Environment Variables.
    2. Add the location of the bin folder of the JDK installation to the PATH variable in System Variables.
    3. The following is a typical value for the PATH variable: C:\WINDOWS\system32;C:\WINDOWS;"C:\Program Files\Java\jdk-11\bin"

  5. Set JAVA_HOME:

    1. Enter the variable name as JAVA_HOME.
    2. Enter the variable value as the installation path of the JDK (without the bin sub-folder).
    3. Click OK.
    4. Click Apply Changes
  6. To see if it worked, open up the Command Prompt and type java -version and see if it prints your newly installed JDK.
Note
titleUpgrading Java

Check that you have replaced the Path and JAVA_HOME environment variables from any prior versions of Java with values that point to the new version. You may need to uninstall the prior Java version and restart your server.

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Return to Quick Start Installation Guide for Live Forms frevvo in house if you are evaluating or to Database Setup if you are configuring an external database in your in-house environment.