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Here are the recommended hardware and memory requirements for your in-house server.

Hardware Requirements

The minimum recommended hardware configuration for your Live Forms server is:

  • 2 GHz 64-bit (x64) Quad core processor
  • 5 GB of system memory
  • 100 GB of storage
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By default, the <frevvo-home>\solr-67.65.20\bin\solr script,sets the maximum Java heap size to 512M (-Xmx512m). This may not be sufficient especially when reporting on/indexing a large number of submissions. It may cause "out of memory" exceptions in the <frevvo-home>solr-67.65.20\server\logs\solr.log file. The JVM heap size can be increased to resolve this. Make sure that the machine where the Insight Server is installed has enough memory to accommodate your changes.

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  1. Increase memory allocations for the frevvo and Insight (Solr) servers. Please see the documentation below..
  2. Schedule a weekly restart of your frevvo and Insight (solr) servers. It usually takes a couple minutes to do this and is very helpful to prevent issues, memory leaks and potential server sluggishness and locks.
  3. If you are using a SQL Server database for , be sure to configure Snapshot Isolation for that database.
  4. Add thread count properties to the <frevvo-home>/tomcat/conf/frevvo-config.properties. These properties improve performance if you are experiencing slowness when using forms by increasing the CPU resources available to running form rules.

    Follow these steps:
    1. Stop .
    2. Navigate to <frevvo-home>/tomcat/conf.
    3. Edit the frevvo-config.properties file
    4. Add the following properties to the file and save the changes.

      Code Block
      frevvo.threadpool.coresize=40
      frevvo.threadpool.maxsize=400
      org.quartz.threadPool.threadCount=1

       

    5. Restart .

Troubleshooting

Solutions for memory errors are discussed below.

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