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First, it’s important to note that Google Sheets is not a transactional system like a database and results can be unpredictable if multiple users update the same Sheet at the same time.

Step 1: Obtain an access token

As before, you have to first get an access token. This is a one-time step.

  1. Open your web browser and login to your Google Account

  2. Go to:

    1. Live Forms Online Cloud customers: https://app.frevvo.com/google/consent

    2. Live Forms In-house customers: http://<your frevvo server domain name>/google/consent
  3. Copy and Save the access token. THIS IS VERY IMPORTANT. The token is used as the password for  wizards and rules. 
  4. Click on the Accept button.

Step 2: Add the Business Rule

We’ve created a simple example form. Select the employee, a location and a new extension number. Click the Update Google Sheet button, wait a few seconds and see that the sheet was successfully updated. We did this using this rule:

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