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A tenant admin uses the Manage Users page to add new users, delete users, edit the properties of existing users and download/upload a csv file containing user data. Click the Manage Users link to display the user list. To the right of each user name are icons described below. If you are logged in as the superuser admin you must first click the Manage Tenants link to display the list of tenants. Then click the  button to manage users/roles for the desired tenant. Then click the Manage Users link. |
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You will see this message with the number of roles and users that were created: "Users Loaded successfully. 3 Added, 1 Updated, 0 Deleted, 4 Roles Added." Uploading an empty users file displays the message "Users file is empty".
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- Create a csv file with the changes - change the last name of a user and add a new user (Mary) with a new role (frevvo_designer).
- When you upload the modified file, you will see this message: "Users Loaded successfully. 1 Added, 1 Updated, 0 Deleted, 1 Roles Added". The existing user will be updated with the new last name, the role of Coordinator will be created and new user Pat will be added with that role.
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- If you leave the roles column blank in the csv file you are using for updates, the existing roles for that user will be deleted. Be sure to add the roles relevant to the users you are updating so the existing roles are not cleared.
- The warning messages "Update of user failed" or "Users Loaded successfully with some issues. See detailed results for details." is displayed if users in the csv file you are uploading do not have any roles assigned to them. Typically, these messages can be ignored. The verbiage for these messages will be changed in a future release.
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Troubleshooting
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