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Warning

Before you begin the migration process:

  • Please check the Supported Platforms to confirm the latest requirements.
  • Please read and understand the Planning for v7.0 which may require your action before you begin your upgrade.

Determine Your Upgrade Path

Your Live Forms Version

Recommended Upgrade Path to v7.0.x

5.3.9

Upgrade directly to v7.0.x

6.1.x

Upgrade directly to v7.0.x

6.2.xUpgrade directly to v7.0.x
6.3.xUpgrade directly to v7.0.x

 Please follow the instructions on this page, to perform your upgrade.

Table of Contents
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    1. If you are using the tomcat servlet, follow the steps below to configure the v7.0.x <frevvo-home>\tomcat\conf\catalina\localhost\frevvo.xml file for migration.

      1. For SQL server database migration: Uncomment " <Parameter name="frevvo.users.schemaName" value="users.dbo" override="false"/>" in frevvo.xml and comment out "<Parameter name="frevvo.users.schemaName" value="users" override="false"/>". 
      2. Set the value of frevvo.users.schemaName in the v7.0.x frevvo.xml file to the name of the users database of the version you are migrating from.  If you didn't change the name of the users schema in the version you are migrating from, then you can leave it as the default, users. Make sure you append .dbo to the users schema name if you are using an SQL server database.
      3. During the upgrade Live Forms copies the data in the old users schema into the corresponding new tables in the frevvo schema.  The users and frevvo schemas are consolidated in this release.  Live Forms uses the frevvo database user to select the data from the old users schema.  Therefore, the frevvo database user must have select access to all of the tables in the old user.  In case your database is not already configured for this, you must grant select permission to the frevvo user on these tables BEFORE upgrading.

         Below is an example of the queries needed to grant select permission on the users schema to the frevvo user for the Oracle database: 

        Code Block
        GRANT  select ON users.resources  TO frevvo;
        GRANT  select ON users.roles  TO frevvo;
        GRANT  select ON users.spaces  TO frevvo;
        GRANT  select ON users.tenantcategories  TO frevvo;
        GRANT  select ON users.tenants  TO frevvo;
        GRANT  select ON users.users  TO frevvo;
        GRANT  select ON users.usersroles  TO frevvo;
        GRANT  select ON users.tenantroles  TO frevvo;

        If you are using a database other than Oracle, similar statements need to be executed. Please consult your database documentation for the correct syntax. 

        Info

        The frevvo db user id requires the database level privileges listed below on first startup. If your database is not set up for this already, privileges will be needed for the following actions:  

        • Create Table
        • Alter Table
        • Drop Table
        • Create Index
        • Create Sequence (Oracle)
        • Create Trigger
    2. Customers upgrading to v7.0.x from a Live Forms version prior to v6.1, using LDAP, must copy their LDAP config parameters from the frevvo.xml file of the version you are migrating from to the v7.0.x version frevvo.xml BEFORE starting the v7.0.x server for the first time. Live Forms will then migrate the config to the tenant level on startup.  LDAP parameters can then be edited in the v7.0.x UI.

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    1. Open a command prompt. Navigate to <frevvo-home>\solr-5.4.1.Type bin\solr.cmd start to run the Insight server in the background, listening on the default port 8983.



      You will see this message:



      Warning

      If you close the Insight server (Solr) startup window, the server will stop running. Leave the window open or set up Live Forms and the Insight Server to run as Windows services.

    2. Browse http://<your server:port>/ solr to verify the Insight server is running. The <server:port> default values are localhost:8983. Change localhost to the server name and 8983 to the port the Insight server is running on if they are different than the defaults. Do not include the angle brackets <>. You will see the Insight server (Solr) dashboard with the current status:

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    1. Ensure that the scripts are executable: chmod 755 <frevvo-home>/tomcat/bin/*.sh
    2. Navigate to <frevvo-home>/solr-5.4.1/bin. Run this command to make the solr startup file executable:
      chmod +x solr
    3. Navigate back to the solr-5.4.1 directory.
      cd ..
    4. Start the Insight server by typing:
      bin/solr start - this starts the Insight server in the background.
    5. Browse http;<your server:port>/solr to verify the Insight server is running. The <server:port> default values are localhost:8983. Change localhost to the server name and 8983 to the port the Insight server is running on if they are different than the defaults. Do not include the angle brackets <>. You will see the Insight server (Solr) dashboard with the current status:

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  1. Login as a tenant admin
    1. Click on the Configuration Checklist link to verify that all configurations are complete.
    2. Click on the Reports link. Click on one of the Reports to verify that submission data is displayed.
  2. Login as a tenant designer user
    1. View and edit a form/flow
    2. View submissions that existed before
    3. Test forms/flows 
  3. Login as the superuser admin.
  4. Verify that the Insight server batch job ran and completed successfully.

Troubleshooting:

It is recommended that you do not change or delete the frevvo.users.schemaName property in frevvo.xml after the first startup of v7.0.x.  If the property is changed or deleted post migration you may see this error:

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Warning

If you start before the Insight server, you will see this message when you browse the login URL. Follow these steps to start the servers in the correct order:

  1. Navigate to your <frevvo-home> directory.
  2. Run the stop-frevvo.bat or stop-frevv.sh file depending on your Operating system to stop .
  3. Open a command prompt. Navigate to <frevvo-home>\solr-5.4.1.
  4. Start the Insight server. Refer to Step 9 above for the instructions.
  5. Browse http://<your server:port>/solr to verify the Insight server is running. The <server:port> default values are localhost:8983. Change localhost to your server name and 8983 to the port the Insight server is running on if they are different from the defaults.Do not include the angle brackets <>.
  6. Start .

Applying a Minor Patch Update

If you're applying a minor patch update, for example, applying patch 7.0.2 to your installed v7.0.x Live Forms server, you can follow these simple steps instead of the more lengthy upgrade steps.  

Note

The latest major version and latest connector versions are available on the public Software Downloads page.

  1. Unzip the downloaded build zipfile to a temp directory. 
  2. Copy the \temp\frevvo\tomcat\webapps\frevvo.war file.

  3. Stop .

  4. Replace the frevvo.war file in your installation with the one copied above.

  5. Copy the <frevvo-home\frevvo\tomcat\lib\logback.xml file
  6. Replace the logback.xml file in your installation with the one copied in step 5.
  7. If you made any configuration changes in the web.xml file inside the frevvo.war, we recommend that the configuration context parameters be moved to the <frevvo-home>\tomcat\conf\localhost\frevvo.xml instead. This keeps all your changes in one place and makes migration to major new versions easier. If you choose not to move the configuration to frevvo.xml, you can follow the steps here to make the changes in the v7.0.x web.xml or you can just copy the old web.xml and replace the new one with it.

  8. Delete everything inside \frevvo\tomcat\temp directory of your installation.

  9. Start the Insight server if it isn't already running. Refer to Step 9 above for the instructions.

  10. Start . 

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