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Quick View will display the appropriate Approval Control section of the form to the right/below the task list. An Approval Control is any section in the form that contains a text area control directly inside of it. It can be named anything. The section cannot have any other control in it and it can be anywhere in the form with one exception - nesting an approval control inside a repeat or a signed section is not allowed. Regular text digital signatures for the approval section are supported. Let's consider a Leave Approval workflow with two activities: the first activity is a form which collects the pertinent information about the Leave request - employee name, starting date and duration of leave, etc. This step can be filled out by any employee requesting a leave. The second step in the flow is a form that has a section named Manager Approval with a text area control for comments. The designer has setup the Quick View feature for this step in the flow and assigned the role of manager to it. When a manager clicks on the Quick view icon, the approval control in the form will display as shown in the image below.
You will see the following on the Quick View Screen:
- A summary text area that can be used to give a description of the task at the top. This is configurable by the designer and can be templatized via the "control" dropdown. See Setup Quick View for the details.
- A text area in which the person who is viewing the task can enter a comment. Entering a comment on the Quick View screen is the same as typing the comment directly into the form.
- Approve button. Clicking this displays the message "Task successfully approved" and moves the workflow along to the next step. The task will disappear from your task list.
- Reject button. Clicking this rejects the task and sends it back to the immediate previous step. The message "Task successfully rejected" will display.
- Details button. Clicking this will display the form as usual. This action is identical to clicking on the perform this task icon. Clicking on the Details button will lock the task.
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- The task can be continued (displayed for saved & pending events, and pending flows)
- This task was modified and reset to this step
- This task was finished
- The task is paused (displayed for saved forms/flows)
- The task is aborted
- The task has been reassigned to another user or role by an administrator.
Here is the event history for a workflow that was initiated by an anonymous user ("By: "). Next the task was performed by the user m1. Next user s1 modified the task and reset it back to a step previously performed by user m1. This workflow now resides on the task list of user m1.
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The image below shows the Task List of Manager Jill Burns after Manager Jerry Mouse has claimed the Leave Approval submitted by employee Tom Cat. Note that the error message shows the user who has locked the task, in this case, Jerry. You can also hover over these icons to display a tool tip with the username of the person who currently has this task locked. If a task is currently locked, the last entry in the audit trail will show who locked it and when.
You can ask that person to unlock the task if you want to perform it. You can also ask your tenant administrator to unlock a task.
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