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A tenant admin uses the Manage Users page to add new users, delete users, edit the properties of existing users and download/upload a csv file containing user data. Click the Manage Users link to display the  user list. To the right of each user name are icons described below.

If you are logged in as the superuser admin you must first click the Manage Tenants link to display the list of tenants. Then click the button to manage users/roles for the desired tenant. Then click the Manage Users link.

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Only tenant admins may import user data and associated roles. The upload/download users links are available for tenants using all security managers. This feature is useful when creating/migrating a tenant that uses the LDAP or SAML Security managers.

Once you have more than a few thousand users, we recommend using the API because it is programmatic and can be automated. This is a more resilient way to bulk load lots of users. There is a limit of 150,000 users per upload.

Maximum Number of Users in CSV Upload

If you are not using the API, the maximum number of users that can be validated and uploaded with a csv file is controlled by the context parameter frevvo.userloader.maxUserLoadSize The default value is 10,000 and is configured in the web.xml file in the frevvo war. In-house customers can increase the maximum number by adding a parameter in <frevvo-home>\tomcat\conf\catalina\localhost\frevvo.xml. Refer to Configuring Batch Size for CSV Uploads for the details. 

Download Users and Roles

  • Make sure you are logged in as the tenant admin. Click the Manage Users link.
  • Click thedownload users csv file icon.
  • This downloads a complete comma separated file that includes the list of the users and their assigned roles in the current tenant. Roles that exist in the tenant but are not assigned to any users will not be included in the file.The fields are comma separated. The following is an example:



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You will see this message with the number of roles and users that were created: "Users Loaded successfully. 3 Added, 1 Updated, 0 Deleted, 4 Roles Added." Uploading an empty users file displays the message "Users file is empty".

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Tip
  • If you leave the roles column blank in the csv file you are using for updates, the existing roles for that user will be deleted. Be sure to add the roles relevant to the users you are updating so the existing roles are not cleared.
  • The warning messages "Update of user failed"  or "Users Loaded successfully with some issues. See detailed results for details." is no longer displayed if users in the csv file you are uploading do not have any roles assigned to them. 

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