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It is assumed that you have an in-house installation of up and running or you have requested an LDAP tenant in the cloud from frevvo customer support.

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  1. Log into your LDAP Server and add a new group, frevvo.TenantAdmin (case sensitive)
  2. Assign the frevvo.TenantAdmin group to one or more users to give them the privileges of a tenant admin. 

    Note

    There are four special roles in : frevvo.TenantAdmin, frevvo.Designer, frevvo.Publisher, frevvo.ReadOnly, that must be specified on your LDAP/AD Server if you have users that will be assigned these roles. The group names must be frevvo.TenantAdmin, frevvo.Designer, frevvo.Publisher, frevvo.ReadOnly . Upper/lower case may be a factor for Open LDAP systems. 

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Signing in from outside the network

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 user names are case sensitive; the user name johndoe'' is not the same as JohnDoe. Several LDAP systems are case insensitive. Thus the two user names would resolve to the same LDAP account but to different  user accounts.

To avoid case issues follow these steps described in more detail below:

  1. Check the Ignore Case checkbox on the LDAP Configuration screen
  2. Convert control values to lower case if they are used in workflow routing to a specific user.

The first issue occurs when the user logs in. For instance, John Stevens LDAP account is JStevens but he logs in as jstevens, he will be recognized by case insensitive LDAP and thus granted access but will not be recognized as a designer or as a tenant admin by . To solve this, check the Ignore Case checkbox on the LDAP Configuration screen. To prevent issues you could always login to  using lower case jstevens. LDAP will grant access as it is case insensitive and  will know that you may have the designer or admin special permission. However users can forget to do this. Setting IgnoreSetting Ignore Case in your LDAP security configuration will solve this. 

The second problem is in directing tasks to  users if your LDAP user names are mixed case. One solution is to use hidden controls on your forms with rules to convert the case of user names to lower case. The example below shows two text controls on a form, one visible, EmployeeMixedCase, and the other hidden, Employee.

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