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If you are using tomcat, emails sent are tracked in the <frevvo-home>\tomcat\logs\frevvo.log file when the INFO log level is enabled. Look for an entry like "Sending email to <email address> with subject <the subject of your email>. If an error occurs when sending, the message "Could not send email to <email address> with subject <the subject of your email> including the actual exception that caused the problem will be logged.
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is a multi-tenant application. See the administration section on Manage Tenants. However, it is possible that all you need is a single tenant. If this is your case, it simplifies the server login if you default the @<tenantname> so the user only needs to enter their username to login. Customers who default the tenant login normally would also customize the placeholder on the login screen. Please read that topic for details.
- Stop Live Forms if it is running.
- Navigate to the <frevvo-home>\tomcat\conf directory
- Open the frevvo-config.properties file with a text editor.
Add the frevvo.default.login.tenant.id property to the <frevvo-home>\tomcat\conf\frevvo-config.properties file and set the param-value to the name of your one tenant.
Code Block title frevvo-config.properties frevvo.default.login.tenant.id=<your_tenant_id>
- Save the file
- Restart .
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You may want to customize the user@tenant placeholder on the login screen to reflect the name of your tenant to minimize confusion for your users or to remove the @tenant from the placeholder if you have defaulted the tenant login.
In-house customers can change the default placeholder on the login screen by modifying the values for the frevvo.login.username.placeholder property.
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Note |
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Log Message property names that include a . (period) make it difficult to filter these messages using cloud watch filters. Properties have been renamed to include the _ (underscore) instead of the . (period) i.e. tenant.id = tenant_id.
Excerpt | ||||||
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The <frevvo-home>\tomcat\lib\logback.xml file in the tomcat bundle is embedded in the frevvo.war. It contains a logback pattern that will log the tenant.id, subject.id, correlation.id, session.id, owner.id, application.id, and type.id (formtype or flowtype) for all log messages.. The pattern in the logback.xml file in the frevvo.war is shown below.
This additional information can be extremely helpful when troubleshooting errors particularly in the frevvo cloud environment. The example shows an INFO message that specifies the tenant, mycompany and the userid, max, associated with the entry:
The logback.xml file also controls logging for frevvo connector war files added to tomcat/webapps directory. The pattern in the logback.xml can be overridden to a pattern of your choice with the environmental variables CONSOLE_LOG_PATTERN or FILE_ LOG PATTERN. An example of the default settings
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Debugging log file levels
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no longer supports the web.xml parameters for frevvo.xforwarded.protocol.header, frevvo.xforwarded.host.header, and frevvo.xforwarded.port.headers. The general recommendation is to rely on the Servlet Container for handling dynamic proxies. A better approach is to use tomcat's RemoteIp Valve instead. Please see this documentation on the Apache Tomcat website for information about the RemoteIp valve functionality. This tomcat valve has been incorporated into our tomcat bundle.
Code Block |
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<Valve className="org.apache.catalina.valves.RemoteIpValve" internalProxies=".*" remoteIpHeader="x-forwarded-for" proxiesHeader ="x-forwarded-by" protocolHeader="x-forwarded-proto" /> |
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Skew error when logging into an Azure SAML tenant
Users logging into a Azure SAML tenant may encounter the error "Access Denied. Authorization Required". Examination of the frevvo.log shows the following entry:
Code Block |
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Response issue time is either too old or with date in the future, skew 60, time 2016-06-01T05:49:25.330Z |
This error is typically caused by a clock synchronization issue between the Service Provider (frevvo) and the Identity Provider (Azure) or a genuine delay in the connection. If you get this error, adding the com.frevvo.security.saml.response.skew property can be used to specify the time in seconds allowed between the request and the response from Azure to a value greater than the default value of 60 seocnds.
Follow these steps:
- Stop Live Forms if it is running.
- Navigate to <frevvo-home>\tomcat\conf
- Open the frevvo-config.properties file with a text editor.
Add the parameter shown below with a value greater than the default value of 60 seconds. The example shown increases the timer to 120 seconds.
Code Block com.frevvo.security.saml.response.skew=120
Save the file.
- Restart .
- Retry the login.
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Changing the Default Task Notification Email Message
If you want to change the default subject and body of the task notification email for your server, add these properties to the frevvo-config.properties file.
Code Block |
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frevvo.task.notification.email.subject=New task frevvo.task.notification.email.message=You can access your task list by clicking <a href="{task.perform.url}">this link</a> |
Change the value in this parameter to anything you want. The task.perform.url template {task.perform.url} is a built-in template in and it will always point to the specific task. Refer to the Task Notification Email Link topic for some other options. If you wrap the templates in an HTML <a> tag, it will generate a clickable link in the email.
If you do not want the link in your task notification emails to go there, you can remove it. The default message can include form control templates.
Security Vulnerabilities
The following security vulnerablities have been addressed as follows:
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- Stop Live Forms if it is running.
- Navigate to <frevvo-home>\tomcat\conf
- Open the frevvo-config.properties file with a text editor.
Add the frevvo-certificate.signature property with a value of true.
Code Block frevvo.certificate.signature=true
Save the file.
- Restart .