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Licensing is based on the number of users who can simultaneously log into the form server.
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A DocuPhase user is anyone that is authenticated
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to DocuPhase for the purpose of:
Designing a form
Digitally signing the form (
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DocuPhase needs to know who
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the user is in order to generate a signature)
Participating in a workflow (
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DocuPhase needs to know who
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the user is in order to display a task list)
Submitting a form that requires authentication to access
Access the audit trail (identifying the submitter, for example) and part of the audit trail history
Using an external security manager (LDAP/Active Directory, for example) with Single Sign On (SSO)
Consider the
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Types of Users in your organization when purchasing a
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frevvo also offers Unlimited user licenses. |
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On This Page:
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DocuPhase license.
Entering your License Key (in-house)
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Just a reminder - you must request a v10 v11 license when running frevvo v10DocuPhase v11.0+. |
To enter your license key:
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DocuPhase Online License
The tenant admin for cloud customers can view the details of their current license on the frevvo Manage the DocuPhase Manage License & Usage page. 
. The detailed submission counts default to the past year. Adjust the Start Date and End Date fields to show your desired date range. The range length is limited to 1 year.
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An overage alert will appear if your submission exceed your license plan.
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Contact us to purchase or change your plan. You will also find a helpful link at the bottom of the Manage License and Usage page to help you modify/upgrade your plan if needed.  |
Manage Submissions
frevvo Online DocuPhase Online tracks the number of submission entries your tenant users create in the frevvo database. A in the DocuPhase database. A Production Submission and and Total Submission count count is reported.
The The Production Submission count count increments when:
A user submits a form or completes the final step of a workflow and the form/workflow is deployed to production at the time of submission.
"Deployed to production" means
the
the ▶️ Deploy icon for that form/workflow on
thethe Forms and Workflows Home Page was clicked to deploy the form/workflow to the Production state and remove the Development watermark. If your form server license enables a limited number of Production forms you will get an error message when you hit your license production form limit. Deployed forms and workflows will appear in the list with a
flag icon.
The The Total Submission count count increments when:
A user submits a form. The Deployment State of the form can be "Production" or "Development' at the time of submission.
A user clicks
hehe Save
buttonbutton on a form/workflow.
A user navigates away from a step in a screenflow that has the Save on Navigate property enabled. This does not apply to the first step in the workflow.
A users forwards a workflow step to the next user/role.
A user submits the final step of a workflow. The Deployment State of the form can be "Production" or "Development'' at the time of submission.
You can view the number of Production Production and Total Submissions used used each month in your tenant by logging in as the tenant administrator. Click the the Manage License & Usage link link on the main tenant management page to view the list.
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Please visit frevvoDocuPhase's terminology page for for additional information on Production Submissions and billing. |
Types of Users
The types of users in your organization may affect the frevvo License DocuPhase License that you purchase. Refer to the definitions below.
Concurrent Users
Concurrent users are frevvo users that Concurrent users are DocuPhase users that are logged in to frevvo simultaneouslyDocuPhase simultaneously. Generally, for Intranet forms/workflows you want to calculate how many users will concurrently be many users will concurrently be accessing the forms, since in most cases, on an Intranet, people want to know who is submitting the form. For Extranet forms, you generally do not have authenticated usersauthenticated users. For instance, a 10-concurrent user license means 10 users can concurrent user license means 10 users can be logged in simultaneously to frevvo. DocuPhase.
Named Users
Licenses can be purchased for a maximum number of users. This type of license is only available for frevvo tenants DocuPhase tenants configured with the Default Security Manager. A Named User license controls the number of users the superuser (in-house) or tenant admin can create across all tenants
The number of Named Users shows in the Server Configuration screens accessible to the in-house on premise superadmin and the tenant admin.
Anonymous Users
These are users that are users that don't need an account in frevvo and DocuPhase and also aren't involved in any of the items described above. Anonymous users Anonymous users do NOT count as frevvo users and DocuPhase users and therefore are not limited by the license. Common examples are filling out a survey or a contact form.
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DocuPhase also offers Unlimited user licenses. |