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Why isn't the task appearing on a users's tasks list?

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Another reason is that your  and users database were incorrectly created. If you cannot get any flow to appear on a task list revisit the installation instructions and ensure that your  and users database were created with UTF8 encoding.

How do I ...

Move a saved form from one user to another? 

Only a tenant admin user can move a saved form from one user's task list to another user's task list. Imagine Joe in the mortgage processing department is out sick and he has a loan application he began to process and clicked "Save" to finish later. The admin can move to another person's task list by:

1. Login to your tenant as the tenant admin
2. Click the APPS Home link in the upper right corner of the page (to the left of the LOGOUT link)
3. Click the Tasks tab
4. Click the  icon
5. Select Joe's username from the Locked By User dropdown
6. Submit the search form
7. View the retrieve results and click the  modify icon
8. Select a person you want to reassign this task to from the Assign to a different user dropdown
9. Enter a reason
10. Submit the modify form

The task will now be on the new person's task list.

Find & reassign a pending task

The tenant admin is the only user that has access to the task list of every other user in your tenant. If there is a task that you cannot find, perhaps it's on the task list of a user who is out of the office (sick day, vacation,...) the admin can find and reassign that task.

1. Login to your tenant as the tenant admin
2. Click the APPS Home link in the upper right corner of the page (to the left of the LOGOUT link)
3. Click the Tasks tab
4. Click the Image Removedthe Image Added search icon
5. Select the form you're searching for from the Form/Flow dropdown
6. Select Pending from the Submission Status dropdown
7. Click Submit
8. View the results and click the  modify icon
9. Select a person you want to reassign this task to from the Assign to a different user dropdown OR select the Reset to Step
10. Enter a reason
11. Submit the modify form

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The same steps can be performed by a non-admin user. However the only forms that a non-admin user will find in the search results are those that this user actively participated in filling the form. A form that was on a user's task list because it was sent to a role this user happens to be a member of, but another user performed the task, will not appear in this user's search results.

Abort a saved or pending form or flow?

Only a tenant admin user can abort a form or flow. This functionality will be extended to users in a future release. Aborting a form or flow removes that task from users' task lists.

1. Login to the tenant as the tenant admin

2. Click the HOME link in the upper right corner of the page. See the image below.

3. Click the Tasks tab
4. Click the Image Removed search iconthe Image Added search icon 

Image Added

To Abort a task pending for a specific user:

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The task will be removed from the user(s)' task list. Use caution as an abort form or flow cannot be resumed.

Remove defunct tasks from search results?

Why do tasks still appear in the history search results Image Removedresults Image Added even after they have been completed or aborted?

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