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Form submissions can be emailed to a recipient when the user clicks the submit button. To configure the form to send an email upon submission, open the form designer and and go to the Settings editing mode using the Guided Designer navigation bar. Select the Document Actions tab. Choose the Send Email radio button.
Each time the form is submitted, will frevvo will send an email message to all recipients with the form submission data, optionally an attachment snapshot of the form image, and optionally the data in XML format in an attachment named "form".
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When the form is submitted, Live Formsfrevvo will send an email message with the following selectable options attached. These include submission data, an XML document, an image of the filled form, attachments uploaded to the form and any, all or none of the Generated Forms (Pixel Perfect PDFs) associated with your form. Using the dropdowns and checkboxes, select the documents that you want to be included in the email.
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Step 4: Attach a snapshot of the form as a PDF, PNG, JPEG or TIFF. In frevvo In-house customers must install the Tiff generator in order to see the Tiff option. You can find information about PDF Styling and support for international characters in submission PDFs here.
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Whitelisting Emails from frevvo Cloud Tenants
Why are emails from frevvo marked as spam?
Customers Cloud customers using a custom domain to send or receive confirmation and notification emails may need to whitelist the frevvo cloud server IP address and/or edit your domain's Sender Policy Framework (SPF) records to ensure proper delivery.
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- Whitelist the frevvo IP that emails are sent from: 50.31.42.138
If you have an existing SPF record, you will want to add the following string to it to allow frevvo to send email on the behalf of your domain:
Code Block include:app.frevvo.com
If you don’t have an existing SPF record, use this string to authorize frevvo as a sender on the behalf of your domain while not interfering with existing email services:
Code Block "v=spf1 include:app.frevvo.com ~all"
Occasionally, if emails are sent before you have whitelisted frevvo and they bounce, frevvo's email provider may stop sending to specific bounced addresses. If you suspect this is the case, and have already followed the steps to whitelist frevvo emails, please log a support case.
Enhanced Security for Forged Spam (DMARC)
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