Info
Video demonstrations and tutorials are available for those who prefer to learn via those methods.

Logging In

Info
The superuser admin username is admin@d. If you are using on-premise, you will need to log in as the superuser admin to create a tenant. Cloud customers can skip this step as your tenant was created for you when you signed up.

To log In to :

1) Open the login page in your browser.

...

...

The page that displays is called the Application Home Page. If you are

...

new to Live Forms and have not created any applications yet, you will

...

see the following Getting Started message: Click the link to navigate to the Evaluation Guide for your version.

Image Added

Forgot Password?

users who have forgotten their password and wish to reset it must have access to their email in order to do so. Here's how it works:

Enter their userId@tenant and then click the Forgot Password button. The Password Change Request screen displays.
An confirmation email is sent to the address associated with the frevvo user id.
Click the link included in the email to reset your password with a temporary password. You will see the Password Changed screen.
An email is sent to the address associated with the frevvo user id. providing the reset password and a link to log in.
Click the link in the email to take you to the login screen. Login with your user and the temporary password from the email.
Click the Manage Account Link in the top right corner of the screen.
Change the password on the Manage Personal Information screen to one of your choice.

Info
If a user tries to access same email password reset link again after the password has been changed, they will be directed to the login page. If a user generates multiple password reset links, then uses one to change the password, then clicking on subsequent links will direct them to the login page.

If you cannot use the Forgot Password function, tenant or server admins can reset a user's password.