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Here are several common configuration errors that can be easily solved. If you need help with the installation and configuration process contact us. Our client services team is available to install and configure on your computer via a web meeting. |
On This pageCommon Configuration Solutions:
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This is often caused by running your web app container (ex: tomcat) under a SUN Oracle JDK or JRE that is not version 1.5.0 update 8 or later. Verify that you are running with the required JDK or JRE. If not, to solve this, download & install JDK or JRE 1.5.0 version 8 or later from http://www.sun.com. Set your JAVA_HOME on windows to the JDK or JRE install directory on your computer. Then restart your web app container.
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