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- Update to the frevvo Google Connector v2.0
- Note: If you are using Live Forms Online, cloud hosted software the frevvo Google Connector is already updated to v1v2.1.1.4
- Use the form/flow Manually Set Doc URIs wizard and do NOT use the frevvo Google Sheet wizard
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The parameters indicated in the URL: ?user=xxx&password=yyy. You should URL encode the user and password though this may not be required e.g. joe@gmail.com will work fine. You don't need to URL encode the @. Some characters must be encoded e.g. &. Spaces in the Google Sheet and worksheet names should be encoded with the + (plus) sign. For example, a worksheet named Employee Information should be encoded as Employee+Information.
If you aren't sure, encode it (http://meyerweb.com/eric/tools/dencoder/).
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Cloud and in-house customers may see this error when selecting a Google sheet from the dropdown after you log into the wizard with your Google account and access code. This will happen for any spreadsheet that is shared publicly on the web. It is generally not advisable in a business context to select Anyone with a link as the share permission. Change the permission on your spreadsheet to restrict access to specific people. To prevent this, set the Share permission for your Google Sheet to private then run the Save to Google Spreadsheet wizard. Change the Share permission to public once the wizard is completed.
There are other causes for this error. Contact support if this solution does not solve your problem.
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