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- Select the timezone for your tenant from the dropdown. Escalation emails will display dates/times based on the selected timezone.
- Specify the working hours by entering a value in the Day Starts At and Day Ends At fields. The start and end hours are based on a 24 hr clock. Valid values are 0 - 23.
- Check the weekend days for your tenant.
- List the company holidays for the current year. You can specify holidays for future years as well.
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Configuring the SAML Security Manager
Creating/editing the SAML tenant is performed by the superuser (on-premise) or the tenant admin (cloud). Refer to the SAML Security Manager topic for the details.
Configuring the Azure SAML Security Manager
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The following Security Manager changes can be made by clicking the Change button and making a selection from the dropdown. Cloud customers should contact sales@frevvo.com to initiate the procedure.
Tenants using the Default Security Manager can be migrated to:
- Default Security Manager → LDAP
- Default Security Manager → SAML
- Default Security Manager → Azure SAML
Tenants using the LDAP Security Manager can migrate to:
- LDAP → SAML
- LDAP → Azure SAML
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Click the button to see details about a field. Click Submit to save your changes. The message "Tenant updated successfully" will display.
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Tenants configured with an LDAP or SAML Security Manager do not display the Anonymous Signup checkbox as this feature is not applicable for an LDAP or SAML tenant. |
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Tenant Setup
To setup your tenant, first login to your new tenant as the tenant admin. The tenant admin can add users to the tenant. You need to add at least one designer user in order to begin creating forms.
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