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- Select the timezone for your tenant from the dropdown. Escalation emails will display dates/times based on the selected timezone.
- Specify the working hours by entering a value in the Day Starts At and Day Ends At fields. The start and end hours are based on a 24 hr clock. Valid values are 0 - 23.
- Check the weekend days for your tenant.
- List the company holidays for the current year. You can specify holidays for future years as well.
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Configuring the SAML Security Manager
Creating/editing the SAML tenant is performed by the superuser (on-premise) or the tenant admin (cloud). Refer to the SAML Security Manager topic for the details.
Configuring the Azure SAML Security Manager
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The following Security Manager changes can be made by clicking the Change button and making a selection from the dropdown. Cloud customers should contact sales@frevvo.com to initiate the procedure.
Tenants using the Default Security Manager can be migrated to:
- Default Security Manager → LDAP
- Default Security Manager → SAML
- Default Security Manager → Azure SAML
Tenants using the LDAP Security Manager can migrate to:
- LDAP → SAML
- LDAP →
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- Azure SAML
Click the button to see details about a field. Click Submit to save your changes. The message "Tenant updated successfully" will display.
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