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This is often caused by running your Live Forms frevvo Form Server under an older version of Java/JDK. Please follow the steps in the JDK Prerequisite page. Then restart your Live Forms frevvo Server.
Incorrect License Key
This may also be caused by an incorrect string content in the license key. To check the license, login via superuser and then click "Server Configuration". You can also check the users schema resource table in your database. This table has an entry with the license information.
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Sometimes Java is not able to validate frevvo license server certificate. In this case, you may see the following error in the tomcat log file:
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<timestamp> |-ERROR [LicMon] [c.f.s.s.LicenseMonitor] - Could not process startup request. Got: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target |
This may happen if you started using another application which forces the use of their own root certificate. To correct this, add the frevvo certificate to your server's Java cacerts, which means we tell Java to 'trust this cert; no need to validate'. However, you will have to do this again when you update the java install and or we update our certificate. Here are the steps:
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