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Prerequisites
These instructions assume that you have an in-house installation of Live Forms up and running or you have signed up for an LDAP tenant on the cloud server
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Active Directory Customers using LDAP must ensure that frevvo.User, frevvo.TenantAdmin and frevvo.Designer groups are specified on your LDAP/AD server. The group names must be spelled as shown. Upper/lower case may be a factor for Open LDAP systems.
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Integrating Live Forms with LDAP
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The second problem is in directing tasks to frevvo users if your LDAP user names are mixed case. One solution is to use hidden controls on your forms with rules to convert the case of user names to lower case. The example below shows two text controls on a form, one visible, EmployeeMixedCase, and the other hidden, Employee.
A user types a name (regardless of case) into the EmployeeMixedCase control. The hidden Employee control has a business rule that takes the value of the visible control and converts it to lowercase.
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Employee.value = EmployeeMixedCase.value.toLowerCase(); |
The form or workflow routing can then use {Employee} rather than the control that may be mixed caseforms with rules to convert the case of user names to lower case. The example below shows two text controls on a form, one visible, EmployeeMixedCase, and the other hidden, Employee.
A user types a name (regardless of case) into the EmployeeMixedCase control. The hidden Employee control has a business rule that takes the value of the visible control and converts it to lowercase.
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Employee.value = EmployeeMixedCase.value.toLowerCase(); |
The form or workflow routing can then use {Employee} rather than the control that may be mixed case.
Admin Search for a task locked by a user does not show all LDAP users
Although the user list from the LDAP appears correct, the user does not appear in the admin search for a task locked by a user.
- Verify that your LDAP configuration is correct.
- Check if the MaxPageSize property is set in Active Directory. Look for "MaxPageSize" on this Microsoft Support Page for reference. The default value is 1000.
Active Directory Sample Configuration
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