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Here are the recommended hardware and memory requirements for your in-house serverfrevvo server.

Hardware Requirements

The minimum recommended hardware configuration for your frevvo server is:

  • 2 GHz 64-bit (x64) Quad core processor
  • 5 GB of system memory
  • 100 GB of storage


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Memory Configuration

The  Tomcat The frevvo Tomcat bundle comes pre-configured with default memory usage settings. While the defaults are sufficient for initial usage, as your forms, business logic and submissions grow, so will the memory needs of the   serverthe frevvo  server.

The first important step is to ensure that  is that frevvo is installed on a machine with sufficient cpu and ram. "Sufficient" depends on your  usage your frevvo usage (number of users, number of forms/flows in use, number of submissions per day, etc.)

Tip

After making memory configuration changes you must restart the serverfrevvo server.

You will know when you need to increase allocated memory when you see two common errors appear in the Tomcat logfiles <frevvo-home>/tomcat/logs. You can tune the frevvo/tomcat installation by editing <frevvo-home>/tomcat/bin/setenv.bat on Windows and setenv.sh on Unix.

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frevvo as a Windows service

If you are running  as running frevvo as a Windows service, you will have to edit frevvo/tomcat/bin/service.bat line to increase the Java Heap and Permgen spaces. Here is an example of the line you need to edit in that file:

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  1. Increase memory allocations for the frevvo and Insight (Solr) servers. Please see the documentation below.
  2. Schedule a weekly restart of your frevvo and Insight (solr) servers. It usually takes a couple minutes to do this and is very helpful to prevent issues, memory leaks and potential server sluggishness and locks.
  3. If you are using a SQL Server database for for frevvo, be sure to configure Snapshot Isolation for that database.
  4. Add thread count properties to the <frevvo-home>/tomcat/conf/frevvo-config.properties. These properties improve performance if you are experiencing slowness when using forms by increasing the CPU resources available to running form rules.

    Follow these steps:
    1. Stop frevvo.
    2. Navigate to <frevvo-home>/tomcat/conf.
    3. Edit the frevvo-config.properties file
    4. Add the following properties to the file and save the changes.

      Code Block
      frevvo.threadpool.coresize=40
      frevvo.threadpool.maxsize=400
      org.quartz.threadPool.threadCount=1

       

    5. Restart frevvo.

Troubleshooting

Solutions for memory errors are discussed below.

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For example: -Xms512m to -Xmx1g. Make sure also that the machine where  is where frevvo is installed has enough memory. If you change -Xmx to 1g your machine will need more then 1g ram.

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If you are running  as running frevvo as a Windows service, refer to this documentation to increase the memory settings.

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The insight server has its own log file under <frevvo-home>solr\server\logs. If you see an Out of Memory exception in this log, review Insight Server Memory Settings to change the Insight Server heap size.

This is independent of  which of frevvo which has its own log and its own heap size.