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Guided Tours and Page Help

Guided Tours and Page Help are available for new and existing Cloud customers. These features will help you navigate and provide immediate help, when needed.

In-house customers can configure Guided Tours and Page Help by enabling the appcues.enabled parameter in the frevvo.xml file. These features require the purchase and installation of the APPCUES code tool.

On This Page:

Guided  Tours

Guided Tours are available for all workflow templates. You must be logged into your tenant as a designer user. (designer@<your tenant>). The tour(s) shows you how easy it is to install the form/flow templates, try them and make simple changes to them. 

Guided Tours are automatically launched when you:

  • Sign up for a free 30 day trial account  and log into your tenant for the first time.
  • Install a workflow template
  • Click the Test button  on a form or flow template
  • Click the Edit button on a form or flow template

. Guided Tours are also available on-demand by clicking the button. 

You may notice that the correct elements are not highlighted or scrolling is not working properly when participating in a Guided Tour using the IE 11 browser. This is a known APPCUES issue.

Page Help

Page Help can be invoked on–demand by clicking the button. When you click on Page Help in the Form/flow Designers, a short tour automatically launches that offers tips, information about the page that you are on and a link to the full documentation for that page. Help is available for the following pages:

  • Applications Page
  • Forms Home Page
  • Flows Home Page

 

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