The tenant admin can edit the profile for any tenant user and perform such functions as resetting passwords. To reset a password:
Login to the tenant admin's account.
- Click Manage Users.
- Click either the All link to display all tenant users or click the letter that corresponds to the first letter of their username.
- Click the icon to edit a user's profile.
- Set the password and re-enter password fields.
- Submit the form.
Users can also click "Forgot Password" on the login screen to reset their own password.
For Live Forms In-house and Live Forms In-house for Confluence customers, you may also need to reset the server admin's password. To do this run one of the scripts in the <installdir>/frevvo/ directory: for Unix, run ''Reset-Admin-Pwd.sh''; for Windows, run ''Reset-Admin-Pwd.bat''.
These batch files reset admin passwords in the HSQL database, which is provided for evaluation purposes only. If you are using a production database, you will have to modify these batch files.