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This is can be a problem with the expression you configured in com.frevvo.security.ldap.allUsersFilterin All Users Filter (for users) and/or com.frevvo.security.ldap.allGroupsFilteror All Groups Filter (for groups) on the LDAP configuration screen.. Also verify that the search bases are correct , properties com.frevvo.security.ldap.usersBasein the Users Base (users) and com.frevvo.security.ldap.groupsBaseand Groups Base (groups) fields. The LDAP Browser is useful here. Execute a search using the same expression and bases you configured in and check if the result is correct.
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- Login to your LDAP/AD Server.
- Make sure you have a group defined for the designer role and it is named FrevvoDesignersfrevvo.Designers.
- Make sure the user having the problem is a member of the FrevvoDesigners frevvo.Designers group.
Another potential issue is case sensitivity. Please refer to the topic Mixed or Upper case User Names below topic.
A user that should be an administrator logs in but can't manage the tenant
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