The opaque URL  can be used to determine the  designer account where a form/flow is located. This "lookup" feature resolves the uuid to a user's id and can be very helpful when troubleshooting. The "lookup" feature is only available to tenant admins, users with the designer/publisher role or the designer/owner of the form/flow

The "lookup" feature works with:

• Type URLs - URLs that include formtype or flowtype in the path - Form/flow Share URLs
• URLs that include the form or flow id in the path
• Instance URLs - browse the Share URL and hit enter

In all cases, follow these steps:

1. Browse the opaque Share or instance URL
2. Remove everything in the URL after the formtype, flowtype, form or flow id path segments
3. Append /lookup to the end of the URL

Example 1:

A user receives an email that includes an opaque URL to a form/flow as shown below. The user reports an issue with the form/flow and requests that the designer investigate. The designer must locate the account where the form/flow is located.

https://staging-app-72.frevvo.com:443/frevvo/web/tn/mycompany/u/8aa27da6-4bef-427c-92e3-6ad8d58e506a/app/_A_tLgAM1EeefQNjpl4JKNQ/formtype/_dyBXIKatEeaTw5HxBZKTQA/popupform

Paste the opaque URL into your browser. Remove popupform from the URL and replace it with lookup after the slash.

https://staging-app-72.frevvo.com:443/frevvo/web/tn/mycompany/u/8aa27da6-4bef-427c-92e3-6ad8d58e506a/app/_A_tLgAM1EeefQNjpl4JKNQ/formtype/_dyBXIKatEeaTw5HxBZKTQA/lookup

Press the Enter key. Login to the tenant (determined by the tenant name after the /tn in the URL) as an admin, designer or publisher user if presented with the login screen.

The following information about the form/flow display in the browser:

Tenant: mycompany
User: designer
Application: HR
Form: Invoice

Example 2:

A designer must make changes to a form/flow in their company space at the request of a co-worker. The requesting employee logs into the company space, selects the form/flow from the menu and copies the form/flow instance URL from the browser.  An opaque URL such as the one shown below is emailed to the designer. The designer can't remember what user, app, form/flow name that opaque url maps to and uses the lookup feature to find the form/flow they need to fix/enhance.

https://staging-app-72.frevvo.com/frevvo/web/tn/mycompany/u/8aa27da6-4bef-427c-92e3-6ad8d58e506a/space/mycompany?mi=12&_formTz=America%2FNew_York&locale=en_US,eng_US,eng,en

Paste the opaque URL into your browser. Remove everything after the uuid. Replace it with lookup after the slash. Press the Enter key. Login to the tenant (determined by the tenant name after the /tn in the URL) as an admin, designer or publisher user if presented with the login screen.

https://staging-app-72.frevvo.com/frevvo/web/tn/mycompany/u/8aa27da6-4bef-427c-92e3-6ad8d58e506a/lookup

The uuid is converted to the user id of the designer who owns the space.

https://staging-app-72.frevvo.com/frevvo/web/tn/mycompany/user/designer

Login to the tenant as the specified user and edit the space menu to get the raw form/flow link. Remove everything after the formtype, flowtype, value in the opaque Raw Form/flow link. In the example shown, you would remove all characters starting with the question mark

https://staging-app-72.frevvo.com:443/frevvo/web/tn/mycompany/u/8aa27da6-4bef-427c-92e3-6ad8d58e506a/app/_ngEekDxNEeWSMvnDVXXIRg/flowtype/_DxUxwZ8eEeScQa8_3O7FuQ?_method=post&embed=true

Add /lookup to get the application and form/flow name

https://staging-app-72.frevvo.com:443/frevvo/web/tn/mycompany/u/8aa27da6-4bef-427c-92e3-6ad8d58e506a/app/_ngEekDxNEeWSMvnDVXXIRg/flowtype/_DxUxwZ8eEeScQa8_3O7FuQ/lookup

The workflow named Example 3 - PO for Sales Review is located in the tenant mycompany, in the designer user account, in the application Purchase Order Completed.

User: designer
Application: Purchase Order Completed
Flow: Example 3 - PO for Sales Review