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Why am I receiving an email with the title Doc Action failure for <form/

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workflow name>?

If the submission doesn't reach the Google Connector, all tenant administrators or flow workflow admins (if configured)  will receive a Doc Post Failure notification email reporting information about the error. Note the email subject contains the server name where the form/flow workflow is hosted.

Here are some examples:


Why won't the Doc Action wizards connect forms/

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workflows to my Google Account ?

Google users with 100+ pre-existing documents in their Google Drive may have issues using the frevvo Doc Action Wizards to connect forms/flow workflow to their Google account. The login screen in the wizard may hang or throw an unexpected error. If you experience this issue please:

  1. Update to the supported version of frevvo Google Connector.
  2. Note: If you are using Live Forms Online, cloud hosted software the frevvo Google Connector is already updated.
  3. Use the form/flow workflow Manually Set Doc URIs wizard and do NOT use the frevvo Google Sheet wizard

In the form/flow workflow Manually Set Doc URI, do the following:

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You may see the error: "Syntax Error: missing ; before statement" followed by the name of your form/flow workflow and the name of the rule containing the error in the debug console when testing a form/flow workflow that reads or updates a Google sheet via the Google Connector.

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You may encounter this error when performing read/update/write operations to a Google sheet from a form/flowworkflow. The Google API can never be a replacement for a database in terms of reliability. There are no SLAs associated with free google accounts. makes multiple http calls to the Google API with no guaranteed SLA.  As the load increases, the chances that the Google service might fail increases. If you encounter the 'internal server error', the only thing to do is to try again later

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