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Wizards make it easier to configure what happens to the data when a user submits your form and what the users see after submitting the form. The wizards are accessible from the flow designer toolbar via the  icon labeled what does the user see for Form Actions or the  icon labeled what happens to my data for Doc Actions. The action settings are summarized in the form properties Form Info tab.

An email notification is sent to the tenant administrator or the flow admin administrator(s) (if configured) when a Form Action post, DOC URI or DOC Action fails and the submission does not reach it's intended destination. When the form/flow is submitted, the user sees the message "Thank You! Your submission has been received." and then the appropriate admin is notified via email. The email is sent when the following Form/Doc actions are configured in a form/flow:

This is not applicable to the email doc action since it is asynchronous and the notification would fail if the service were unavailable. Refer to each topic for more information.

Form Action Wizards

The form action wizards configure what users will see when they submit your form.

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Using these wizards you can:

  • Close the form window
  • Display a message to the user in the existing form windows
  • Forward to a nicely formatted web page that you have created elsewhere
  • Forward to Paypal if your form has sold items to the user
  • Post the form data to a service and then forward the user to a web page 

The wizards help guide you through the configuration process. Many of the wizards allow you to use form controls as templates to dynamically create what the users sees rather than hard coding this. See the section on using templates in form/doc/error actions for full details.

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Close the Window

After the user submits the form, if the form was shared via "Full Page/Popup" or "Link (Email/Web page)", the window containing the form will be closed.

Display Message

After the user submits the form, the browser will display a standard  page with a text message. For example, the message might say, “Thank you for completing our form.” You supply the specific text in the Message field. This option works best for relatively brief messages. It can be tricky to enter or edit large amounts of text in the wizard's Message field, so for verbose messages consider creating a simple HTML page for your message and choosing the Forward User to your Web Page wizard.

The message can be customized, using the wizard's control dropdown, with values the user enters into the form. For example if your form contains a fields named firstName and lastName, you can set your message to "Thank you {firstName} {lastName}". Now when a user submits the form the controls templates {firstName} and {lastName} will automatically be replaced with field values "Thank you Joe Smith". See using templates in form/doc/error actions for full details.

Another useful message is to display a link back to the form. For example the display message:

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The display message would be written as follows. The URL back to the form is the share dialog Raw Form link.

Code Block
Thank You!<br/><br/> {Company}'s account will be created within 24 hours.<br/> A "A New Account" email will be sent to {Email}.<br/><br/> <i>RedStone Customer Support</i><br/><br/> Click <a href="http://test.frevvo.com/frevvo/web/


Info

Doc action wizards are single select. If you set up one of the wizards then configure an action using a second wizard, the information configured on the first wizard will no longer display. This is as designed.

Let's say you want to send an email after your form/flow is submitted but you are also using the Filesystem connector to save your submissions to a directory on a local server. You configure the Filesystem connector wizard to do this. Then your configure the Email data to a specified address wizard to send the email. If you return to the Filesystem connector wizard, after configuring the email wizard, the information that you entered on the Filesystem connector screens will no longer display. In this situation, you can use the email wizard on the Additional Email tab to configure your email. Refer to How to setup Multiple Document Actions for an example.

 

Form Action Wizards

The form action wizards configure what users will see when they submit your form.

Image Added

Using these wizards you can:

  • Close the form window
  • Display a message to the user in the existing form windows
  • Forward to a nicely formatted web page that you have created elsewhere
  • Forward to Paypal if your form has sold items to the user
  • Post the form data to a service and then forward the user to a web page 

The wizards help guide you through the configuration process. Many of the wizards allow you to use form controls as templates to dynamically create what the users sees rather than hard coding this. See the section on using templates in form/doc/error actions for full details.

You can only configure one Form action for a form/flow. This is as designed.

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maxLevel2

Close the Window

After the user submits the form, if the form was shared via "Full Page/Popup" or "Link (Email/Web page)", the window containing the form will be closed.

Display Message

After the user submits the form, the browser will display a standard  page with a text message. For example, the message might say, “Thank you for completing our form.” You supply the specific text in the Message field. This option works best for relatively brief messages. It can be tricky to enter or edit large amounts of text in the wizard's Message field, so for verbose messages consider creating a simple HTML page for your message and choosing the Forward User to your Web Page wizard.

The message can be customized, using the wizard's control dropdown, with values the user enters into the form. For example if your form contains a fields named firstName and lastName, you can set your message to "Thank you {firstName} {lastName}". Now when a user submits the form the controls templates {firstName} and {lastName} will automatically be replaced with field values "Thank you Joe Smith". See using templates in form/doc/error actions for full details.

Another useful message is to display a link back to the form. For example the display message:

Image Added

The display message would be written as follows. The URL back to the form is the share dialog Raw Form link.

Code Block
Thank You!<br/><br/> 
{Company}'s account will be created within 24 hours.<br/> 
A "A New Account" email will be sent to {Email}.<br/><br/> 
<i>RedStone Customer Support</i><br/><br/> 
Click <a href="http://test.frevvo.com/frevvo/web/tn/redstone/user/designer/app/_OLlAYUouEd-0jOS-XMShUg/formtype/_YRsQYEyBEd-OltN4g8wchQ?_method=post &embed=true&locale=">here</a> to request another demo account

...

You have the option of also sending the data as a PDF attachment or other image type using the Send Snapshot dropdown. You can also attach an XML data document using the Send XML checkbox Send Data checkbox.

Note

Forwarding users to a web page that is located in a different domain will not work, with or without the use of templatized strings.

...

This is in addition to any document action you may have configured. For example, consider a Vacation Request Approval workflow. When the workflow is complete, we want to send a PDF to the internal HR system (using the document action) but in addition, we want to notify the employee requesting the vacation by email. Use the Additional Email wizard for this scenario.To use the wizard, click Doc Action in the toolbar at the top of the form and select the Additional Email Tab. See  Email Integration for further details on configuring the content of the emailwe want to notify the employee requesting the vacation by email. Use the Additional Email wizard for this scenario.

Info

Doc action wizards are single select. If you set up one of the wizards then configure an action using a second wizard, the information configured on the first wizard will no longer display. This is as designed.

Let's say you want to send an email after your form/flow is submitted but you are also using the Filesystem connector to save your submissions to a directory on a local server. You configure the Filesystem connector wizard to do this. Then your configure the Email data to a specified address wizard to send the email. If you return to the Filesystem connector wizard, after configuring the email wizard, the information that you entered on the Filesystem connector screens will no longer display. In this situation, you can use the email wizard on the Additional Email tab to configure your email. Refer to How to setup Multiple Document Actions for an example.

To use the wizard, click Doc Action in the toolbar at the top of the form and select the Additional Email Tab. See  Email Integration for further details on configuring the content of the email.

How to set up Multiple Document Actions

It is important to remember that doc action wizards are single select by design. The Additional Email wizard can be used to send an email if you are configuring more than one doc action on a form/flow. 

Let's say you have a workflow where you want to

 

  1. Save a copy of the form to Google Drive
  2. Email a copy of flow pdf to the IT department

Set up the Save to Google wizard. Then use the Additional Email tab to configure the email to the IT department.

Doc URI Wizards

The doc URI wizards enables you to manually set a URI to which the data will be sent when your form is submitted. The Google Spreadsheet wizard provides additional assistance in setting up the login to your google account and in selecting the spreadsheet.

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