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  1. Enter their userId@tenant and then click theĀ  Forgot Password button. The Password Change Request screen displays.




  2. An confirmation email is sent to the address associated with the frevvo user id.



  3. Click the link included in the email to reset your password with a temporary password. You will see the Password Changed screen.



  4. An email is sent to the address associated with the frevvo user id. providing the reset password and a link to log in.



  5. Click the link in the email to take you to the login screen. Login with your user and the temporary password from the email.

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  6. Click the Manage Account Link in the top right corner of the screen.



  7. Change the password on the Manage Personal Information screen to one of your choice.



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