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Training Classes

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Training Classes

DocuPhase Forms offers training seminars and classes for DocuPhase Forms partners and customers. We are committed to ensuring your success. See more details below and schedules for each course.

DocuPhase Forms offers many features and configurations and though we make it easy for non-technical folks to design forms and simple approval workflows sometimes you would like a little extra help. Our client services team can provide the expert guidance you need. Let us design and create your first form and workflow for you so you can focus on your other priorities. Email support@docuphase.com to start a request.

Product Training

Product training is available for customers and partners.

Designer Workshops

This training provides DocuPhase Forms product expertise to customers and partners in small, accessible, power-packed sessions on key topics. Designer workshops are included in our Essential and Premium support plans, and you can attend as many workshops as you would like. Please contact us with questions.

Duration: 1- hour virtual instructor-led sessions

Prerequisite: Some experience with the form and workflow designers is desired. Please review these training videos to familiarize yourself with DocuPhase Forms.

EnrollmentClick here to register for upcoming class dates.

Designer Workshop Topics

Forms & Flows

Take your form & workflow design skills to the next level. This class is great for both new and experienced form designers.

The Designer Workshop: Discovery and Designer 101 will serve as an introduction to the DocuPhase Forms designer tools and features. We will:

  • Discuss form/workflow design patterns to meet a variety of business needs

  • Learn to build a new workflow from scratch and from a template

  • Introduce the form and workflow designer UI, tools and features

  • Answer your questions

1 hour

Questions and example forms submitted below will be added to the workshop agenda.

The Designer Workshop: Customizing Forms and Workflows tailored to new designers and will serve as an introduction to the workflow properties, settings, and other customization features. The class is best for those who have experience using the form designer.

We will :

  • Explore form, step and flow settings

  • Learn to create a personalized user experience

1 hour

Questions and example forms submitted below will be added to the workshop agenda.

Business Rules, Preconditions and Templates

See how to use the Visual Rule Builder to quickly add the most popular business logic to your forms without writing code. Learn tips from a DocuPhase Forms expert.

The Designer Workshop: Dynamic Forms and Workflows is tailored to new designers and will serve as an introduction to business rules, preconditions, templates and other ways to make your forms and workflows dynamic. 

We will:

  • Work with the Visual Rule Builder

  • Create a Precondition

  • Use templates to dynamically route a workflow. 

1 hour

Questions and use cases submitted below may be added to the agenda to be reviewed during the class.

PDF Mapping

Discover a unique and handy DocuPhase Forms tool that allows you to map your form data to any PDF, such as IRS tax form or a branded business form. 

The Designer Workshop: Document Output (PDF Mapping and Styles) is tailored to new designers and will serve as an introduction to the various document outputs a workflow can produce.

We will

  • Customize the PDF snapshot and form style

  • Map an uploaded PDF

  • Send documents to parties during or after the workflow.

1 hour

Questions and use cases submitted below may be added to the agenda to be reviewed during the class.

Integrations

Learn how to send email, integrate with a document management system, or post data using our many robust integrations options.

The Designer Workshop: Integration Options is tailored to new designers and will serve as an introduction to common workflow integrations such as database, Google apps, Sharepoint, and DocuPhase Pro.

We will:

  • Explore the DocuPhase Connectors and integration options

  • Demonstrate a few simple integration examples.

1 hour

Questions submitted below will be added to the workshop agenda.

Test, Publish and Support your Production Workflows

The Designer Workshop: Testing your DocuPhase Workflow  is tailored to new designers and will help you test and troubleshoot your workflows in the QA and User Acceptance Testing phases of your project.

We will:

  • Learn how to test a workflow

  • Troubleshoot common issues

  • Discuss best practices for user acceptance testing.

1 hour

Questions submitted below will be added to the workshop agenda.

The Designer Workshop: Sharing your Production Worklow  is tailored to new designers who are moving their development forms and workflows into production.

We will:

  • Share your form/workflow with end users

  • Design use Portals

  • Discuss best practices for moving forms and flows into production.

1 hour

Questions submitted below will be added to the workshop agenda.

The Designer Workshop: Supporting your DocuPhase Workflow is tailored to designers and users who will function as the Help Desk Admin for live, production forms and workflows. 

We will explore admin functions such as:

  • Searching for and modifying tasks

  • Troubleshooting submission errors

  • Supporting common end-user questions/issues.

1 hour

Questions submitted below will be added to the workshop agenda.

The Designer Workshop: Dashboards is tailored to designers using or planning to use the DocuPhase Dashboards feature.

We will explore admin functions such as:

  • Practice using the Dashboard Designer

  • Explore chart types and common dimensions/metrics

  • Build an example dashboard together

1 hour

Questions submitted below will be added to the workshop agenda.

Workflow Training

Our multi-day workflow classes are for customers interested in designing and building workflows all the way from simple, to moderate to complex. The sessions consist of a series of instructor-led exercises where you'll roll up your sleeves to apply best practices in the design and implementation of several workflows. All students receive a free account on our training tenant to work on exercises during the class. Workflow Training is included in our Essential and Premium support plans.

Workflow Training I is for anyone building their first workflow in DocuPhase Forms, and reseller partners seeking customer support certification. You'll design and build an approval workflow with a focus on the standard design features.

Workflow Training I is a virtual instructor-led class divided into three (3) online sessions, each about 3-4 hours long. The cost is $500/student. Please click this link for more class information.

This class is for everyone interested in designing and building workflows all the way from simple, to moderate to complex. This class requires students to have previous experience designing forms and writing basic business rules. You can fulfill this pre-requisite by attending the Mini-Training class series and working thru our self-paced Online Tutorials. You will learn:

  • Basic workflow design & configuration.

  • All aspects of how DocuPhase Forms approval workflows function.

  • Common flow design paradigms and how/when to apply them to your forms/flows.

  • Introduction to flow designer features - task lists, notification emails, escalation & reminders, desktop & mobile.

  • How to configure your tenant users & roles for workflows.

  • Setup secure electronic and wet signatures.

  • The difference between multi-step screen flows and workflows and when to use linked steps.

  • Setup Access Control to Submissions, Audit Trail and more

  • All aspects of task list and submissions search.

  • Best Practices for developing and deploying your workflows to Production.

  • Using Portals to share flows.

  • Gaining key skills to solve flow design issues.

  • And much more...

  Three (3) Consecutive Days 

  Three (3) Hours per Day

For additional help navigating the Forms Designer, please check out our Workflow Tutorial

The class includes a series of instructor-led exercises where you'll roll up your sleeves to build and apply best practices in the design and implementation of several workflows. All students receive a free account on our training tenant to work on exercises during the class.

Enrollment: Click here to register for upcoming class dates. Contact us for additional dates or information on our support plans.

Client Services Training

We ensure your success with your new form and workflow projects. These classes are available to clients at the conclusion of their project with our team, or to customers on our Premium support plan. They can be customized with project-specific details and coordinated with your project’s timeline.

Help Desk / Admin Training

Prepare your Help Desk person (staff) to assist your user community.

  • Assist users in signing into the tenant portal.

  • Assist users in accessing and performing their tasks.

  • Troubleshoot task list and submission repository concerns.

  • Request changes to the project or user's profiles.

  • Understand the project including business logic and notifications.

  • Understanding when to reach out for product support.

Cost: Please contact us.

Prerequisite: You have a competed form/workflow near to or in production use. 
Enrollment: Please contact us.

Designer Training

Prepare your form designers to maintain and enhance your new form/workflow.

  • Understand your form and workflow design.

  • Understand the business logic and dynamic behaviors.

  • Understand all integration touch points.

  • Ability to diagnose issues and make fixes and enhancements to the form/workflow/logic.

  • Ability to diagnose integration issues. 

 Note: If your DocuPhase Forms project has complex business rules or deep integration (ex: database) the correct customer resource(s) must be identified to participate in this class. Additional training may be recommended (ex: DocuPhase Forms database connector, DocuPhase Forms workflows training).

 Cost: Please contact us.

 Prerequisite: You have a competed form/workflow near to or in production use. 

 Enrollment: Please contact us.

Partner Training

We strive to make our partners highly skilled DocuPhase Forms experts capable of delivering top-notch e-form and approval workflow solutions to your customers.

Sales Seminar

This seminar is intended for DocuPhase Forms resellers needing to quickly jump-start their knowledge of DocuPhase Forms sales tools and best selling practices. Sales people will learn the key value propositions and be able to clearly articulate the value & ease of use of DocuPhase Forms.

Duration: 1 hour

Cost: Please contact us

Enrollment: Please contact us.

Curriculum:

  • Learn the DocuPhase Forms sales presentations

  • Learn available sales tools

  • Become familiar with the sales demos

  • Learn to qualify leads

  • Questions & Answers

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