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Required: The frevvo.TenantAdmin and frevvo.Designer groups must be specified on your Active Directory server. The group names must be spelled as shown. Upper/lower case may be a factor for Open LDAP systems. These groups are required.
- Tenant admin users must be assigned to the frevvo.TenantAdmin group.
- Designer users must be assigned to the frevvo.Designer group
Optional: There are two additional roles in - frevvo.Publisher and frevvo.ReadOnly. These roles are optional.
- In order to give a user the frevvo.publishers role, create the frevvo.Publisher group in your AD and assign users to it. Refer to the Publisher Role Documentation for an explanation of this role.
- In order to give a user the frevvo.ReadOnly role, create the frevvo.ReadOnly group in your AD and assign users to it. Following frevvo Best Practice eliminates the need for this role.
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Step 2 - Create the frevvo metadata file
Follow these steps to generate the frevvo metadata for your Azure SAML tenant. You can do this even if the tenant has not been created yet.
Paste this URL into your browser:
Cloud Customers: https://app.frevvo.com:443/frevvo/web/saml/metadata/alias/{t} - replace {t} with the name of your tenant - Ex; azuread
On-premise customers: http://<server>:<port>/frevvo/web/saml/metadata/alias/{t} - replace <server> with the ip of your server, <port> with the port number (if applicable) and t with the name of your frevvo tenant.
When the metadata displays, save the page as an xml file.
Edit the .xml file. Replace the entityID property (shown here on line 2) with the AppId URI (see Step 1 bullet #11) from Azure. For example, the generated entityID will look like this
Code Block language xml title Generated entityID linenumbers true <md:EntityDescriptor xmlns:md="urn:oasis:names:tc:SAML:2.0:metadata" ID="https___localhost_8443_frevvo_web_alias_testazuread" entityID="https://localhost:8443staging-app.frevvo.com:443/frevvo/web/alias/devazureadqateam_azure">
Replace the generated entityID with your AppId URI like this
Code Block language xml title Updated entityID linenumbers true <md:EntityDescriptor xmlns:md="urn:oasis:names:tc:SAML:2.0:metadata" ID="https___localhost_8443_frevvo_web_alias_testazuread" entityID="api://d8447c40-ac18-487c-a9a1-dc63d9f4a866">
- Copy the entire metadata from this file to the Azure SAML Security Manager configuration screen.
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- Log onto as the superuser (on-premise) or the tenant admin (cloud).
- Access the Add Tenant (on-premise) or Edit Tenant (cloud) screen.
- Select Azure SAML Security Manager from the Security Manager Class dropdown.
- Copy the Service Provider (frevvo) metadata into the Service Provider field. You can include the xml prolog when you paste the Service Provider (frevvo) metadata.
- Copy the metadata from the Azure tenant IDP file previously created and paste it into the Identity Provider field.
Enter the Federation Metadata Document URL that you copied from Endpoints in your frevvo Azure application. The URL is needed to handle Signing key rollover in Azure Active Directory. This URL is polled and refreshes the Azure IDP metadata every 3 hours. The new metadata is stored and automatically used as backup in case the URL is not accessible.
Code Block title Example of Federation Metadata Document URL https://login.microsoftonline.com/fece6b7e-fbc6-4b3a-8287-fc07c29aa2d2/FederationMetadata/2007-06/FederationMetadata.xml
Check the Ignore Case checkbox if you are using LDAP for authentication and you want to ignore the case stored in LDAP systems for users/roles. The field is checked by default. Refer to the Mixed or Upper case User Names topic for more information.
Enter the User Id. This should be the User property name that identifies the user. A typical value is userPrincipalName, givenname etc.
- Custom attributes can be mapped by typing the attribute names in the Custom field separated by a comma.
- Enter the following information in the API Access section.
- Enter the Azure tenant identifier into the tenant Id field. This can be obtained by viewing the endpoint Urls listed when you click View Endpoints in your frevvo Azure application.
- Enter the client id and client secret key that were created as part of registering the frevvo application into the respective fields.
- Configure a tenant admin account. This account does not require Azure SAML authentication. This tenant admin can log directly into .
- The tenant admin id, password and email fields are required. The Change password on next login is optional. It is checked by default.
- When this tenant admin performs a form based login i.e. /frevvo/web/login, the password entered on this screen is used for authentication. This is also the URL used by the API. For cloud customers the <base> is always https://app.frevvo.com.
- If the tenant based login url is used i.e. /frevvo/web/tn/{t}/login then the Azure SAML login is used.
The forgot password function works for an Azure SAML tenant admin user. For all others, it will display the error message about not being supported for the tenant. - Configure the Business Calendar for your tenant. The escalation feature will use this calendar to calculate deadlines and send notification and reminder emails.
- Enter HTTP Auth credentials if required. Credentials for external secure web services accessed by the forms and workflows in your tenant can be specified in this section.
- Click Submit.
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Logged in User Display in Azure SAML frevvo tenant
If your Azure SAML userIds are in the format <username>@<domain name>, when you login to the tenant name is appended to the userId . This is as designed. You will see <username@domain name@frevvo tenant name> as the logged in user at the top of the screen. If your domain name is the same as your tenant name, it will appear as if the domain name is listed twice.
Azure SAML Tenant Built-in Admin User
Just a reminder that the tenant admin account can login directly into frevvo or use the Azure SAML login.
When you create/edit a new tenant you are prompted to set up/modify a tenant admin user id, password and email address. This tenant admin does not authenticate via your Azure SAML IDP. It only exists in frevvo. If you experience an issue with your Azure SAML configuration such that you can't login as an Azure SAML authenticated user, use the built-in admin user to login to your tenant as a tenant admin in order to fix your Azure SAML configuration issue. Only one built-in tenant admin account is supported.
Browse this URL to login as the built-in: <base_URL>/frevvo/web/admin/login. When specified, will prepend the base URL to the URLs in your Form/Document Actions. The <base_URL> is typically http(s)://<your servername>:<port>.
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If your tenant originally used the Default Security Manager and then you changed to the Azure SAML Security Manager, this tenant admin account has already been setup. If you have forgotten the password, you can change it by :
- Browsing the admin specific URL - <base-url>/frevvo/web/admin/login. Enter the built-in userid. Click Forgot Password? This error message displays if any other user clicks on the Forgot Password? link after browsing the admin specific URL:
- Logging in as a Azure SAML authenticated tenant admin and changing the password via Manage Users.
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The frevvo superuser admin (Cloud customers) and the in-house superuser can change the password for the built-in userid from the Edit Tenant page. |
What if you do not remember the userid of your original tenant admin? Follow these steps:
- Login as your authenticated Azure SAML tenant admin
- Click Manage Users and click the edit admin icon.
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The frevvo (Cloud customers) and in-house superuser can see the built-in tenant userid from the Edit Tenant page. |
Session Timeout
Session timeouts are configured in and in your Azure SAML IDP. If a user's session ends before the IDP timeout is reached, they will automatically be logged back into if they try to access it again. It is recommended that the session timeout and the IDP session timeout be configured for the same value.
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Application error processing /frevvo/web/login?null java.lang.UnsupportedOperationException: null |
Accessing a Space in a AzureAD tenant on a mobile device will not display a logout button.
Skew error when logging into an Azure tenant
Users logging into a frevvo Azure SAML tenant may encounter the error "Access Denied. Authorization Required". Examination of the frevvo.log shows the following entry:
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Response issue time is either too old or with date in the future, skew 60, time 2016-06-01T05:49:25.330Z |
This error is typically caused by a clock synchronization issue between the SP (frevvo) and the Idp (Azure) or a genuine delay in the connection. If you get this error, you can change the value of the context parameter, com.frevvo.security.saml.response.skew, to specify the time in seconds allowed between the SAML request and response to a value greater than the default value of 60 seconds.
Follow the instructions listed in the Installation Tasks chapter to add the parameter.
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