Getting Help

There are many ways to get help using frevvo in addition to the product documentation found here. If you are using ™ for Confluence you can find that documentation here.

Customer Forum

Use the forum for posting questions, getting answers, and sharing information with other users.

Known Issues

We try very hard to solve all issues prior to release. Sometimes problems slip through that will be solved in a patch or future product release. Browse the Knowledge Base.

Send us a Question

If you haven't found an answer to your question, please contact us. We love hearing from our users and will do everything we can to help you as quickly as possible. Here's how...

• You can post questions and get answers and make suggestions using the Forum, or
• Send a Question, Suggestion or Report a Bug by contacting Customer Support. Please include your  version information.

Blog

Our blog has helpful articles and tips.

Webinars

Join an upcoming frevvo webinar.

Customer Support Plans

frevvo software subscriptions and one-time license purchase include the Standard Support level. Premium support is an available upgrade option.

• Standard support provides 2-business day email responses from M-F 9am-6pm EST
• Premium support is available for $1500/month. Premium support provides 4 hour email responses from M-F 9am-6pm EST. Rapid escalation to direct phone support.

Project assistance is available from frevvo's Client Services team. Please Contact us.