frevvo v11.1 is no longer supported. Please visit the Documentation Directory for our current Cloud Release and other versions.
Getting Help
- Megan Ellis
There are many ways to get help using frevvo in addition to the product documentation found here.
Customer Forum
Use the forum for posting questions, getting answers, and sharing information with other users.
Known Issues
840px500We try very hard to solve all issues prior to release. Sometimes problems slip through that will be solved in a patch or future product release. Browse the Knowledge Base.
Send us a Question
If you haven't found an answer to your question, please contact us. We love hearing from our users and will do everything we can to help you as quickly as possible. Here's how...
- You can post questions and get answers and make suggestions using the Forum, or
- Send a Question, Suggestion or Report a Bug by contacting Customer Support. Please include your frevvo version information.
You can also click "Support" in the upper right menu of your admin or designer homepage to quickly access our support request form.
Blog
Our blog has helpful articles and tips.
Webinars
Join an upcoming frevvo webinar.
Customer Support Plans
frevvo software subscriptions and one-time license purchase include the Standard Support level. Premium support is an available upgrade option.
- Standard support provides 2-business day email responses from M-F 9am-6pm EST
- Premium support is available for $1500/month. Premium support provides 4 hour email responses from M-F 9am-6pm EST. Rapid escalation to direct phone support.
Project assistance is available from frevvo's Client Services team. Please Contact us.