A tenant admin uses the Manage Users page to add new users, delete users, edit the properties of existing users and download/upload a csv file containing user data. Click the Manage Users link to display the user list. To the right of each user name are icons described below.

If you are logged in as the superuser admin you must first click the Manage Tenants link to display the list of tenants. Then click the button to manage users/roles for the desired tenant. Then click the Manage Users link.

On this page:

Add New User

Create new tenant users on the Manage Users page.

Click

add new user icon at the top of the user list.

Complete the new user form.
User names can contain characters, numbers, dot (.), hyphen (-) and the underscore (_) and cannot start with a number. Max length is 50 characters.
Assign roles to the user. NOTE: Assign the special role frevvo.Designer to any user who needs permission to create forms and workflows.
You can assign multiple roles to any user by clicking the "+" icon
Assign a reports to for any user who needs to route a form they fill in to their manager. For example a PTO request.
Submit the form

The Reports To field is a ComboBox. Begin typing the userid of the person this user reports to and a list of matching users displays. Select the Role and Enabled field values from the Dropdown choices.

Add Tenant Admin

You can add additional tenant admins by click the

icon. This creates a new user with the special permission required to login and manage the tenant. You cannot add this special tenant admin to an existing user. This is the only way to to grant this special tenant admin permission.

If you want to disable a tenant admin, edit that user by clicking the

button and add the frevvo.ReadOnly role. You can also delete all tenant admin except the initial tenant admin created while creating the tenant. One common case is that you need to remove admin access to a person who initially had that permission via the initial tenant admin. To do this:

Create a new tenant admin
Edit the original tenant admin and add the role frevvo.ReadOnly

Edit Admin Users

There is also a short-cut to edit the initial tenant admin – click the

button above the alphabet list to go directly to the initial tenant admin's edit page. You can also distinguish the initial tenant admin from non-admins because the initial tenant admin cannot be deleted so it does not have the

button. If you added additional tenant admins, the user list does not make it readily apparent that a user has that special admin access permission. Currently the way to distinguish an admin is click on each user's

button and see if the user has the Manage Tenant functions.

CSV Upload of Users and Roles

customers that have a large number of users with assigned roles, may need to import these (userids/roles) into

.

provides the ability to perform a bulk import of user data.

Only tenant admins may import user data and associated roles. The upload/download users links are available for tenants using all security managers. This feature is useful when creating/migrating a tenant that uses the LDAP or SAML Security managers.

Download Users and Roles

Make sure you are logged in as the tenant admin. Click the Manage Users link.
Click the
download users csv file icon.
This downloads a complete comma separated file that includes the list of the users and their assigned roles in the current tenant. Roles that exist in the tenant but are not assigned to any users will not be included in the file.The fields are comma separated. The following is an example:

The first row contains the column names. Descriptions of the field/column names in the file are listed in the table:

Field/Column Name	Description
userId	The unique user id used for login. Required
tenant	The tenant identifier is optional. If not supplied, it defaults to the current tenant. Attempts to upload users for another tenant shows a validation error.
password	For newly inserted users, the plain text password. Always blank on download. Default passwords should be provided especially if you are using a tenant configured with the SAML Security Manager. If you are using the Default Security Manager, users can then be instructed to change the password on first login using the Manage Personal Information option.
firstName	User's first name.
lastName	User's last name.
email	User's email address. Required
enabled	Set to 'true' to enable the user
reportsTo	The userId of the user that the user reports to, if any.
roles	A list of the user's roles, separated by the '\|' character. Roles are inserted as necessary. Spaces are not allowed in role names. Role names cannot contain more than 100 characters.
transaction	Either blank or 'DELETE'. If DELETE then the user will be removed. Otherwise, the user is updated if it exists or inserted as necessary.

To include a ',' (comma) in a field, escape it with a leading '\' character. To include a '|' (bar) in a role name, escape it with a leading '\' char.
To delete a user, enter DELETE into the transaction column of the file for that user. The user id and tenant fields are required for successful deletion. The message "Attempting to delete non-existing userId. It will be ignored." displays if the user id does not exist.
To delete all roles for a user, leave the roles column blank. See Updating Users and Roles using a CSV file for more information.

Although csv files can be opened in other programs, they are best viewed through some kind of spreadsheet program. Here is the file when it is opened with Excel:Notice the password column is blank.

Upload Users csv file

Downloading the user csv file will provide you with the format needed to import users and their associated roles into

. Once you have your csv file ready, follow these steps to upload it:

Make sure you are logged in as the tenant admin. Click the Manage Users link.
Click the
upload csv users icon.
Browse to your users csv file and then click Validate. User data is validated prior to successful import. You will see "Validating..." until the validation process is completed. It is useful to report the status especially if you are loading a large csv file. Once validation has succeeded without error, the Load button is enabled to allow the upload. When you click on the Load button, you will see "Loading...".
The image shows the the result of a validation that resulted in errors. Users data cannot be uploaded until the errors are corrected. The table showing the validation data is scrollable vertically when loading a large csv file.

If the users.csv file will not pass validation because passwords are required, it is recommended that you provide a default password. This is mandatory if you are using a tenant with the SAML Security Manager. If you are using the Default Security Manager, users can then be instructed to change the password on first login using the Manage Personal Information option.