Live Forms v8.0 is no longer supported. Please visit Live Forms Latest for our current Cloud Release. Earlier documentation is available too.
Planning for v8.0
The initial release of
v8.0 contains new features that improve usability and makes designing forms/flows easier.
Here are a few of the new features included in this Cloud Only release.
New Features:
Flow Designer Improvements:
- Redesigned Flow Designer canvas displays flow routing more clearly.
Simplified Workflow Routing to Users, Roles or an Email Address:
- Tasks performed by Anonymous users are now simple to design. Anonymous Task steps in a workflow are implemented as a form step that is routed to an email address.
Intuitive UI for Flow Step Properties:
Flow Step Properties wizard displays tabs for each property. Help text provides information about the property to make configuration easier. Data is validated in some fields to prevent errors.
- Workflow designer step on-hover feature shows more information about the underlying form for linked/non-linked steps.
Task List:
View your Tasks: Users can review the tasks they completed.
- Designers can specify a templatized value to replace "Anonymous" in tasks which are created by anon users.
- The Task List no longer automatically refreshes every 5 minutes.
Tasks performed by Anonymous Users:
- A task returned from an anonymous user shows the email address in the Audit Trail. This is not supported for Email/Anonymous Task steps.
- Workflows can be rejected to a step that is performed by an Anonymous user.
- Tenant/Flow admins and the user who performed the prior step in a workflow can search the Task List for tasks waiting to be performed by an Anonymous user, perform the tasks themselves or reassign to another email address.
- "Error Access Denied. This submission has already been processed" error message now displays when clicking the link in an Anonymous Task step email more than once.
Refresh Searchable Fields:
- Designers, administrators or anyone given the Edit form/flow permission can initiate a Refresh Searchable Fields process for Individual Forms/Flows to update existing submissions for changes to Searchable Fields. This no longer requires Admin privileges.
- Refresh Searchable Fields table shows if the process was run for all tenants or a specific tenant.
It is no longer necessary to enter a single space in a Message control that is used as a spacer in a form/flow. Message controls can now be set to an empty string.
Doc Action post failures now include the Server name.
The Apache Tomcat version in the Live Forms cloud has been upgraded to 8.5.32.
Visual Rule Builder now generates code for itemAdded if a rule contains repeating controls.
- Template syntax expanded to force
to use the value instead of the label in the Options URL for Selection Controls.
Flow designer functionality is not supported in the Internet Explorer 11 browser.
On This Page:
We recommend that you read the information below before you begin.
Automatic Upgrade for Live Forms Online (Cloud Hosted) Customers
Live Forms Online cloud hosted customers will be automatically upgraded on TBD. The automatic cloud upgrade will be seamless. Cloud customers should review these topics to prepare for the new version of
If you have any questions, please email support@frevvo.com.
Migration Considerations for Cloud Customers
frevvo is committed to making
Redesigned Flow Designer Canvas
When you launch the Flow Designer, you will see a more intuitive canvas to create/edit workflows. Designer can quickly see how the flow is routed and have easy access to the properties for each workflow step.
The new canvas:
Adds Lines and arrows are automatically as you build/edit your flow.
Flashing green “bulls eye” to indicate the exact place where a step is to be placed.
Flow Step Properties are located on tabs that are easy to get to from the flow step or the Properties Navigator. Help text is provided to make configuration quicker and easier. Each tab contains a link to the documentation if more information is required.
Designers are notified if tabs contain invalid information and in some cases, you cannot continue until it is fixed.
Selecting a flow step shows important properties and their values via a new Properties Navigator and action icons relevant to the step e.g. create a linked step, edit the form associated with a form step etc.
Preconditions represented as a decision box (yellow diamond)
Linked steps display a double box indicating that the step is a copy of a prior step in the flow.
On hover feature for Linked steps shows the name of the parent form that the linked step was copied from.
Existing workflows will automatically be converted to the new format when the Cloud is upgraded. No worries - at runtime your existing flows will work as before but they will look different when you edit them in the Flow Designer.
Easily Add an Anonymous Step to your Workflow
Anonymous steps in a workflow are steps that are performed by an non-authenticated user. This means the user does not have to login to to perform their step in the workflow.
This a common workflow scenario. Some examples are:
a Membership workflow that requires reference letters from an external person.
a Purchase Order Approval requiring the customers review and signature.
a workflow that is sent to an External Vendor for a Quote.
Anonymous steps are simply form steps that route to an email address in version 8.0. That's it.
Create an anonymous step in your workflow by following these simple steps:
Create the step you want the recipient to see or link to an existing one.
Click on the step then click the Edit Step Properties icon
Navigate to the Assignment tab.
Enter a valid email address in the Assign to Email field. Leave the Assign to User and Assign to Role fields blank. Only one email is allowed. checks that the entered address is in the correct format for email. An error displays if it is not.
You can use Control Templates in the email field so that it’s dynamic. Enter the left curly brace - { - then start typing the control name and a pick list will appear with matching controls. Selecting the control form the list enters it into the field with the closing curly brace - }
Customize the email that the anonymous user receives. Control Templates can be used in the email Subject and Message for dynamic behavior as well.
Click Submit.
At runtime, the value in the Assign to Email field is evaluated and an email that contains a link to the anonymous step is sent. The recipient clicks the link to perform the anonymous step. Logging into is not require
It is no longer a requirement to set the Who can start the form/flow permission to Anyone (No login required) - called Public in previous releases. The anonymous step will work with any of the Form/flow Visibility choices.
Designers can now design a workflow that rejects to an Anonymous step.
The Modify a Task feature now allows Tenant/flow administrators to reassign an anonymous step to a different email address.
Existing workflows, created with Email/Anonymous steps, will continue to work after the upgrade to v8.0. However, the ability to reassign an anonymous step to a different email address or rejection to an anonymous step are not available for workflows created with these types of steps. Please review Migrating Flows with EMAIL/Anonymous Task Steps for information to manually migrate these flows to take advantage of the new features.
Migrating Flows with Email or Anonymous Task Steps
Designing a workflow step performed by a non-authenticated (anonymous) user in previous versions required dragging/dropping an Anonymous Task Step from the Flow Designer Palette and configuring it with an email address. The step that followed the Anonymous Task Step was the actual step that the recipient would perform. This design approach was confusing and error prone.
Workflows with an Anonymous Task Step (those built in previous versions) will be supported only for a limited number of releases. Designers must manually convert these workflows to the v8.0 format. New to v8.0 is the ability to reassign or reject an anonymous step. After converting your workflow, designers can take advantage of this feature.
To convert your flow from pre v8.0 to v8.0, we suggest you follow the same procedure that you use to update any other form/flow in Production. Review Administrator Best Practices if you need a refresher.
To convert your Anonymous Task Step to the v8.0 Simple Anonymous step(s) follow these instructions:
Login to your Production tenant or the user account where your Production forms/flows are located.
Ensure there are no flows in flight for the workflow you want to update.
Download the workflow from your Production tenant or Production designer account.
Upload it into a different application in your test tenant or designer test account
Edit the existing Email/Anonymous Task step.
Click the
Edit Step Properties icon. Click on the Assignment tab.
Copy the information in the Assign to Email, Task Notification Subject and Message fields. Paste this information to a text pad and save to your desktop. Click Cancel.
Click on the step following the Email/Anonymous Step. (the step performed by the anonymous user)
Click the
Edit Step Properties icon. Click on the Assignment tab.
Paste the information you copied in step 7 into the Assign to Email, Task Notification Subject and Message fields.
If the Message field contains the {task.notify.url} template, change it to {task.perform.url} or {task.list.url}.
Click Submit.
Delete the Email/Anonymous Task step from the workflow.
Save and Test the workflow.
To replace the production workflow with the updated flow, download the updated flow from your test tenant or designer test account.
Upload the updated workflow to your Production tenant. Be sure to check the checkbox to REPLACE an existing flow with the same ID. The checkbox to use existing schemas is checked automatically.