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FAQ - Confluence Live Forms Add-on
Add-on access disabled
If you see this error in the logs:
ServiceForbiddenException: Forbidden
frevvo Forms API access is not enabled for tenant <frevvo tenant name>This issue was fixed in Live Forms v4.1.5 for ticket #9063 - API access gets disabled after editing a tenant. Solution: Manually fix database via: update tenants set apiEnabled = 1
Timezone Error
If you are using the
Edit the form macro.
Use one of the parameters (like locale) to add the formTz parameter. The image shows the _formTz parameter set to &_Europe/Berlin timezone added to the form macro:
This issue is already fixed for ticket(#12910). It is available in next version of the plugin.
Browser is redirected to login page when form is added and saved
If you are directed to the Confluence login page after adding a frevvo form to a Confluence page,
<Context unpackWAR="true" path="/frevvo" swallowOutput="true" unloadDelay="40000" useHttpOnly="true" validateClientProvidedNewSessionId="false">